This policy covers two things: how we handle information from people who visit this site, and how we handle information from clients we work with.
If you're a client, your contract also applies — and where the two overlap, your contract governs.
We don't run tracking or analytics on this site yet. When we add analytics, this section will be updated to tell you exactly what's collected and how to opt out.
If you reach out by email, we receive your name, email address, and whatever you include in your message. We use it to respond to you. We don't add you to mailing lists. We don't sell it. Inquiry emails are held for up to 12 months and deleted when no longer relevant.
We don't knowingly collect information from anyone under 13.
We don't currently use tracking cookies. When analytics is active on this site, this section will be updated with what's set, why, and how to opt out.
Your contract covers data handling in full. The short version:
We hold your business data — files, operational context, project information — for as long as we're working together and afterward, so we can re-enter your project efficiently if you come back. You can request deletion or full handover at any time. We confirm in writing when it's done.
We don't share your data with anyone outside the engagement.
Patterns and insights developed while working on your project may inform how we improve our own tools and methods. Nothing client-identifiable is disclosed.
We may reference your engagement in our portfolio in general terms — "built an operations tool for a regional contractor" — unless you request confidentiality in writing before the project is complete.
We use AI-assisted tools — including large language models — as part of how we work. Before your data touches any of those tools, we ask you to identify anything sensitive. We anonymize or remove it before processing.
Data not flagged as sensitive is treated as general operational information.
When you request deletion, you have two options:
Files removed, cloud storage cleared, email correspondence deleted across all systems owned and operated by Relative Dynamics. Included at no charge.
Secure overwrite or SSD-level erase across all Relative Dynamics systems that touched your data. Nothing recoverable on our end. Available on request.
We confirm completion in writing either way.
Data that has entered LLM training pipelines cannot be retrieved or deleted — by anyone. If that level of protection matters to your operation, flag your sensitive data before scope is signed. That's the window. Not after.
Information gathered during pre-contact research — prospect analysis, digital landscape review, anything we looked at before you became a client — is retained by default. Deletion is available on request, priced on effort. The same LLM limitation applies to anything that passed through AI-assisted analysis during that phase.
We don't sell data. We don't broker it. We don't share it with advertisers.
AI-assisted tools including large language models are used in our development process. When analytics is active on this site, the tools involved will be listed here along with opt-out instructions.
If we become aware of a breach affecting your data, we'll notify you in writing as soon as we're able — targeting within 72 hours of discovery. We'll tell you what happened, what was affected, and what we're doing about it.
If a disruption outside our control — equipment failure, illness, natural disaster, or similar — affects our ability to respond to a data request or honor a notification timeline, we'll communicate as soon as circumstances allow. Timelines extend by the duration of the disruption. We won't go dark.
You can ask us to delete your data, hand it over, or tell you what we hold. We'll respond in writing within 5 business days where circumstances allow.
If you're in the EU or California, additional rights may apply under GDPR or CCPA. We'll honor them.
When this policy changes, the date at the top updates. Material changes — anything that affects how your data is handled — will be noted here with a plain description of what changed and when.
If something here isn't clear or you want to make a data request, reach out directly.
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